How to Prepare for your first visit:
Our office is open from 8:00 am – 5:00 pm, Monday through Thursday and 8:00 am to 2:30 pm on Friday. Your physician may contact our office to request a consultation: (517) 827-1800 or use the contact us form on this website.
At LNS, we offer a team approach to your healthcare. This means that you will interact with several team members including office staff, medical assistants, and nurses, in addition to your neurosurgeon. Our medical experts will ask you about your medical history and your symptoms. Our staff will perform a neurological examination and your physician will review your diagnostic studies, such as x-rays, CT or MRI scans. Please make sure you bring all films with you to your appointment, including MRI, angiogram and x-rays. Your physician will need to examine the actual films in order to make a diagnosis. If you do not bring your films, we may need to reschedule your appointment.
If additional tests are required, we will schedule those after your first visit to our office. You may be asked to return for another appointment to meet with a surgeon, physical medicine and rehabilitation physician or another member of our team.
At Lansing Neurosurgery, we actively involve you in all decisions regarding your treatment and care. When we discuss options for your situation, we will take the time to answer any questions you may have and assist you in making the best decision for your health and your life. Treatment options may include:
- Exercise and conditioning programs
- Physical Therapy
- Medication
- Interventional pain management procedures
- Minimally invasive surgery
- Spinal Fusion
- Reconstructive Spinal Surgery
Prior to your appointment we verify your insurance coverage and identify any office visit co-pay attached to your plan. We will submit a claim to your insurance for any covered service. You are responsible for paying any charges that are not covered by your insurance, as well as your copay, at the time of service. For your convenience we accept major credit cards.
We also assist in obtaining the pre-certification that your insurance plan may require for surgery, diagnostic testing, or second opinions. We accept most insurance plans and will be happy to answer any questions about your specific plan prior to your appointment.
Documents for your first visit:
Completing your forms before your appointment will significantly reduce the amount of time you spend in our offices. It will also allow your treatment team to access all of your medical information quickly and accurately.
Please click each link below, tab and click through the form to complete it, and click the "email" button at the end of the form to send it to our office staff.
Please be aware that during transmission your data may not be secure because of the capabilities of your e-mail provider, but it will be secure when it reaches our server.
Forms may take a moment to load. If you do not use Microsoft Outlook for emailing, please use the "Print" button on the forms to print and fax them to our office at (517) 827-1805. Thank you!
If you are unable to complete online registration, our staff will mail you the registration forms. Please arrive at least 15 minutes before your scheduled appointment time.
New Patient Registration
Insurance Registration
Frequently Asked Questions:
How Long Will My Appointment Take?
Our physicians take pride in giving each patient the consideration of their full time and attention during their appointment. Great care is taken with your treatment, from fully explaining diagnoses and care options, and answering your questions to developing the best treatment plan for the diagnoses and your circumstances. Actual time spent with your physician will depend on the complexity of your case, but we generally recommend that you allow two hours for your initial appointment.
What About Medications?
You may be given prescriptions and instructions for medication necessary for your treatment. If you have a question about medication we have prescribed or need a refill, please call us during office hours and we will be happy to assist you. Prescription refills and requests should be made 2 to 3 days before your last dose by calling our office, or calling your pharmacy.
We will call you if the prescription cannot be refilled or if we have questions. Contact your pharmacy 24 hours after leaving the refill request with our office.
What is Your Cancellation Policy?
If you should need to cancel or reschedule your apointment, please provide us with 48 hours notice so that we may make the time available for the care of other patients. A $25 fee will be assessed for appointments that are not kept or that are cancelled or rescheduled with less than 48 hours notice. Patients encountering an emergecy situation may request that this fee be waived.
What If I Have a Medical Emergency?
If you have a medical emergency, please go to a hospital emergency room. Be sure to give the name of your physician from our office, so that the hospital emergency physician can contact us about your condition.
Can I Reach Someone After Hours?
If you need to reach us after hours, you may call our main number to leave a message for our on-call staff: (517) 827-1800 or 1-888-806-2703.
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Medical Records Policy:
Lansing Neurosurgery requires written authorization to release medical records. Prepayment is required for all medical records as per the fee schedule below. Please allow 7 to 10 working days to process your request. However, please note that older records that have been placed in storage will be pulled only on the first and third Fridays of each month. Consequently, additional time may be required to process requests for older records.
Fees for copying medical records:
• $20 initial fee per request
• $1 per page for the first 20 pages
• $0.50 per page for pages 21 through 50
• $0.20 per page for pages 51 and beyond
Fees for Worker’s Compensation records:
• $2.50 retrieval fee for each 15 minute period
• $0.45 per page
• Postage cost
Form Completion/Attending Physician Statement Policy:
Prepayment for form completion is required as per the fee schedule below. Please allow 7 to 10 working days to process your request.
• The first form/physician statement is completed at no charge.
• Additional forms/physician statements are $10 each.
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Patient Stories:
Helpful Links:
The Spine Center
Spine Universe
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